How to Contact Us
Our Postal & Registered office address is:
Prompt Airport Cars
450 Bath Road
Prompt Airport Cars is a trading name of Talking Direct Limited, Registered in England & Wales, Company Registration No: 06480500, VAT No: GB 947265492, Data Protection Registration No: Z1192279
Tel: 0044 (0) 20 3384 4659
Fax: 0044 (0) 20 3384 4694
Email: Click Here to Send an email
Email: Click Here to Send an email
Protecting your Privacy
We at Prompt Airport Cars are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
(1) What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) Information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type and version, operating system, net speed, screen resolution, referral source, length of visit, page views, website navigation, date and time of your visits.
(b) Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any online bookings you make of our services. It also includes any inquiries or correspondence you exchange with us while dealing via our website.
(c) Information that you provide to us for the purpose of registering with us including personal information such as your name, email address, telephone and address details
(d) Information that you provide to us for the purpose of subscribing to our website services, email notifications, newsletter and referring a friend.
(e) Any other information that you choose to send to us; and
(f) Other information such as your payment or card details
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
Our payment services providers may also send you cookies.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites including this one.
(3)Using your personal information
We may use your personal information to:
(a) Administer the website;
(b) Improve your browsing experience by personalizing the website;
(c) Enable your use of the services available on the website;
(d) Supply to you services purchased or Journeys booked via the website;
(e) Send statements and invoices to you, and collect payments from you;
(f) Send you general (non-marketing) commercial communications;
(g) Send you email notifications which you have specifically requested;
(h) Send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology. You can inform us at any time if you no longer require marketing communications.
(i) Provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
(j) Deal with enquiries and complaints made by or about you relating to the website; and
(k) Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
(l) We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
In addition, we may disclose your personal information:
(a) To the extent that we are required to do so by law;
(b) In connection with any legal proceedings or prospective legal proceedings;
(c) In order to establish, exercise or defend our legal rights including providing information to others for the purposes of fraud prevention and reducing credit risk;
(d) To the purchaser or prospective purchaser of any business or asset which we are or are contemplating selling; and
(e) To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
(5) International data transfers
Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.
You expressly agree to such transfers of personal information.
(6) Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure password and firewall protected servers. All electronic transactions you make to or receive from us will be encrypted using Extended Validation (EV) SSL technology and our servers will be continually tested by Comodo Hacker Proof for any flaws in our system.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password except when you log in to the website.
(7) Policy amendments
(8) Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
(a) The payment of a fee (currently fixed at £10.00); and
(b) The supply of appropriate evidence of your identity for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address.
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
(9) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
(10) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
(12) Data controller
The data controller responsible in respect of the information collected on this website is Talking Direct Limited. Our data protection registration number is Z1192279.